Listen UK Radio Respects Your Privacy

This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.

What Personal Data Do We Collect?
Personal Data You Provide to Us Voluntarily – We collect information about you that you voluntarily provide to us when you Email the station. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our Listen UK Radio Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the Listen UK Radio Services.

Other Data - By using the listen UK radio services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.
We collect and retain Personal Data submitted to Listen UK Radio in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.

We may use information for our legitimate interests, namely:
1. To analyse or improve listen UK radio`s Services 

2. To comply with all applicable laws and regulations.

Who Has Access to Your Information?
Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).
We will not sell or provide your information to third parties for marketing purposes.



Use of Cookies
Like many other websites, the listen UK radio website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your login preferences. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.



Website Tracking
Our web application and website use Analytics services provided by Google Analytics and Heap. Information collected from these services is entirely anonymous. Only general information is captured (For example, the type of browser or operating system you are using, screen resolution and which parts of the site you interact with). No form data is captured or read by these services. We use website recording services in order to improve our services’ usability and see how visitors interact with features and pages.